tERMS AND CONDITIONS
Terms & Privacy:We accept payments in Australian dollars only.Shopping online and checkout with Paypal the safe, easier way to pay online. Note: All prices are in AUD $ and are inclusive of GSTPhone or Email
By Phone : 61 03 93524548
Email :info@pattyclayflowers.com
Payment.We currently accept the following payment methods: Paypal: Please choose Paypal payment option at checkout. Credit cards: Visa, Master Card. Direct deposit to:A/c Name :Patty craft and supplies,Bank: Westpac BankAccount : BSB No.:033-085 A/C No.40-9710Once you have made the direct deposit, please email bank transfer Number to us. allow time for us to receive your payment (usually1-2 days). Shipping instruction Details: Pick up is not available Your order will be dispatched within the next 1-2 business days.Your order will be delivered by Australia Post Parcel Post service and we will email you as soon as your order is ready for shipment with more information on tracking your parcel.Expected Australia Post delivery times can be found here :https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage If you have any questions, you can contact us via email at: info@pattyclayflowers.comWe try to process all orders within two business days, and please allow 5-10days for shipping. We are a small business of only two people with family and friend help, and we aim to meet your needs in as quick as we can. When you're happy with the service and products, we're happy. Postage & Handling:"Combined Shipping" You can multiple items be shipped together to save on the shipping. If you have not received your item after 14 days of shipping please contact us. We will then conduct an investigation with the relevant courier to track down your parcel. This can take approximately 14 business days. Until we hear back from the courier company results of the investigation we will not be able to issue a replacement item but we will act as quickly as soon as we receive the results.
You can rest assured that we do everything we can to ensure your parcel is delivered on time. However, occasionally some delays may occur from our carriers that we have absolutely no control over. In these circumstances, Patty clay flowers will not be liable for any delays, expenses or damages incurred. PLEASE ALLOW 5-10 WORKING DAYS FOR DELIVERY Terms:Note: All prices are in AUD $ and are inclusive of GST.* Orders are sent without an insurance and are done at the customers own risk. Request to have registered post.* Returns: Credit to account if returned undamaged within 7 days with receipt of merchandise.* If items are out of stock, they will not be backordered unless requested at time of order.* We post all orders via Australia Post Returns & Refunds*Item must be returned within 7 Days. Refund will be issued by cheque or Paypal. *Please use the original shipping box and package protection materials to secure the product. All returns must include all original items undamaged in re-saleable condition; Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred in returns postage. We therefore recommend that you take out shipment registration and insurance with Australia Post. ReturnsPlease contact us prior to returning goods to us. All items are required to be returned by the recipient at their own expense. Upon receipt of the goods we will refund the original cost of goods through the payment type used to place the order and refund the original delivery charges and the mutually agreed return postage charges if the return is a result of our error. No goods will be refunded unless agreed upon between the recipient and/or customer and Patty Clay Flowers. PrivacyPatty clay flowers is committed to protecting your privacy. We will only use the information that we collect about you (your name; address; telephone numbers; email address, credit card etc). to respond to your enquiry for information regarding our products and services; to administer payment, process and fill your order; to use information for internal research purposes, such as product and service development. We will not sell or give your information to anyone! Terms and ConditionsAll terms and conditions including prices are subject to change without prior notice.
www.pattyclayflowers.com by Patty Craft and SuppliesABN: 57 103 019 234
Payment.We currently accept the following payment methods: Paypal: Please choose Paypal payment option at checkout. Credit cards: Visa, Master Card. Direct deposit to:A/c Name :Patty craft and supplies,Bank: Westpac BankAccount : BSB No.:033-085 A/C No.40-9710Once you have made the direct deposit, please email bank transfer Number to us. allow time for us to receive your payment (usually1-2 days). Shipping instruction Details: Pick up is not available Your order will be dispatched within the next 1-2 business days.Your order will be delivered by Australia Post Parcel Post service and we will email you as soon as your order is ready for shipment with more information on tracking your parcel.Expected Australia Post delivery times can be found here :https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage If you have any questions, you can contact us via email at: info@pattyclayflowers.comWe try to process all orders within two business days, and please allow 5-10days for shipping. We are a small business of only two people with family and friend help, and we aim to meet your needs in as quick as we can. When you're happy with the service and products, we're happy. Postage & Handling:"Combined Shipping" You can multiple items be shipped together to save on the shipping. If you have not received your item after 14 days of shipping please contact us. We will then conduct an investigation with the relevant courier to track down your parcel. This can take approximately 14 business days. Until we hear back from the courier company results of the investigation we will not be able to issue a replacement item but we will act as quickly as soon as we receive the results.
You can rest assured that we do everything we can to ensure your parcel is delivered on time. However, occasionally some delays may occur from our carriers that we have absolutely no control over. In these circumstances, Patty clay flowers will not be liable for any delays, expenses or damages incurred. PLEASE ALLOW 5-10 WORKING DAYS FOR DELIVERY Terms:Note: All prices are in AUD $ and are inclusive of GST.* Orders are sent without an insurance and are done at the customers own risk. Request to have registered post.* Returns: Credit to account if returned undamaged within 7 days with receipt of merchandise.* If items are out of stock, they will not be backordered unless requested at time of order.* We post all orders via Australia Post Returns & Refunds*Item must be returned within 7 Days. Refund will be issued by cheque or Paypal. *Please use the original shipping box and package protection materials to secure the product. All returns must include all original items undamaged in re-saleable condition; Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred in returns postage. We therefore recommend that you take out shipment registration and insurance with Australia Post. ReturnsPlease contact us prior to returning goods to us. All items are required to be returned by the recipient at their own expense. Upon receipt of the goods we will refund the original cost of goods through the payment type used to place the order and refund the original delivery charges and the mutually agreed return postage charges if the return is a result of our error. No goods will be refunded unless agreed upon between the recipient and/or customer and Patty Clay Flowers. PrivacyPatty clay flowers is committed to protecting your privacy. We will only use the information that we collect about you (your name; address; telephone numbers; email address, credit card etc). to respond to your enquiry for information regarding our products and services; to administer payment, process and fill your order; to use information for internal research purposes, such as product and service development. We will not sell or give your information to anyone! Terms and ConditionsAll terms and conditions including prices are subject to change without prior notice.
www.pattyclayflowers.com by Patty Craft and SuppliesABN: 57 103 019 234